Your information

Privacy policy

What we collect when you contact us, why we collect it, and what we do with it. In plain language.

Last reviewed: November 2026

Who we are

S.E.E. Learning Academy is a tutoring service based at 2420 Marine Dr Unit 104, West Vancouver, BC V7V 4X8. If you have any question about this policy or about information we hold, write to admin@seelearningacademy.ca.

What we collect

Through our forms, we only collect what you type in. Depending on which form you use, that may include:

  • Your name, and the name of the student you are enquiring about
  • Your email address and phone number
  • The student's grade or level, and the program you are interested in
  • Anything you choose to write in the message field

We do not ask for payment details, government identification, or medical records through this website.

We also measure how the site is used, such as how many people visit, which pages they read and whether a form was sent, using Google Analytics. This tells us about visits in general, not who you are. See the next section for details.

Information about children

Most of our students are minors. We ask that a parent or guardian complete our forms rather than the child. Where you tell us about a student's learning needs or differences so we can match them with the right tutor, we treat that as sensitive and limit access to the staff who need it to arrange the tutoring.

Why we collect it

To reply to your enquiry, arrange an assessment, and recommend a suitable program and tutor. That is all. We do not use your details for unrelated marketing, and we do not sell or rent them to anyone.

How long we keep it

Enquiries that do not lead to tutoring are kept only as long as needed to follow up, and then deleted. Where a student joins the academy, we keep the records needed to deliver and administer their tutoring.

Third parties used by this website

A few outside services are involved in loading this site, and each may see your IP address as a normal part of serving content:

  • Our hosting provider, which serves the pages and keeps standard server logs.
  • Google Fonts, which supplies the typefaces used in the design.
  • Google Maps, but only on the Contact page, where a map of the studio is embedded.
  • Google Analytics, which counts visits and page views and records when a form is sent. It sets cookies on this site so it can tell new visitors from returning ones. Google may process this information outside Canada.
  • Calendly, which shows the booking calendar after you request an assessment and receives the details you enter to book a time.
  • TutorBird, which runs the Parent Login for current families.

We do not sell your information or use it to follow you across other websites. You can block or delete cookies in your browser settings, or opt out of Google Analytics with Google's browser add-on at tools.google.com/dlpage/gaoptout.

Your choices

You can ask us what information we hold about you or your child, ask us to correct it, or ask us to delete it. Email admin@seelearningacademy.ca and we will action it. You can also ask us to stop contacting you at any time.

Changes to this policy

If we change how we handle information, we will update this page and change the review date shown above.